Hi, my name is Bruen Matgir and I welcome you to RelaxRate. I run a different type of store. Maybe you like shopping from a business where you know the owner. Maybe you wonder what it takes to run an internet business. Well, let me tell you this. Where online retail stores tend to be faceless and nameless entities, (which makes some shoppers nervous that it is run by teenage kids in China), you know it's me working hard each day adding merchandise, catalog content, ad copy, and even the technical stuff behind the scenes. I run my small business with big vision, such as growing a trustworthy network of ecommerce niche sites run by some really cool exclusive technology, or just finding cool stuff that I am sure you will like. I also enjoy teaching others about internet marketing, and blog about it on www.highroadretail.com. The RelaxRate.com website launched in 2000 and has done over $40,000,000 in sales to people like you. No way this achievement would be possible without the hard work of talented people over the years. What was true then and even more so now, is my goal to bring to you a personal approach to RelaxRate; focusing on the personal care of you, my customer, and cultivating relationships. Click the G+ icon below to easily add me to your Google + circles.
RelaxRate.com Core Strengths and Values:
Customer Care and Follow Up - To provide the highest level of Customer Care and follow up to assure your total satisfaction.
Low Pricing - To work hard to keep our costs low, so I can give you the best price available, or I send you to the retailer with better pricing. For example, is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, amazonsupply.com, or myhabit.com. Highroadretail has various affiliate relationships with other retailers to make sure you have access to the best deals.
Product Education - To educate and provide answers to all questions concerning products we offer for sale.
Simple Checkout - To make the ordering and checkout process effortless and straightforward.
Strong Manufacturer Partnerships - To maintain the most efficient relationships with our Manufacturer’s and Shipping Partners.
Visibility/Exposure - To make it simple for our customers to quickly locate their desired product on the Internet.
RelaxRate.com Customer Commitment:
- Shipping lead times will be made available when known for all products.
- Orders will be confirmed via an email receipt immediately following the placement of your order.
- Tracking information will be emailed to you, once shipped. You may track your order any time after it has shipped from our Order Tracking page.
- I will not allow myself to have an unhappy customer for something I sold. If a mistake is made I will do everything I can to correct it.
My Business Philosophy:
The traditional retail business approach of spreading costly retail stores across the country and shipping products from manufacturer, to distribution center, to retail store before they end up in your (the consumer’s) hands is outdated. Online retail is accepted today as a great means to shop for almost anything. This saves money and at relaxrate.com, those savings are passed on to you. Also, you know the person behind the business, something actually uncommon in the online retail world.
We appreciate every order we receive and thank you for choosing to shop with relaxrate.